Cyprus Domestic: 1-5 business days;
Europe: 3-7 business days;
United States: 5-10 business days;
Middle East: 5-21 business days;
Russian Federation: 5-21 business days;
PRC and Hong Kong SAR: 5-21 business days;
Other countries: up to 21 business days.
Express Shipping
Cyprus Domestic: 0-1 business days;
Europe: 1-3 business days;
United States: 2-3 business days;
Middle East: 3 business days;
Russian Federation: 3-10 business days;
PRC and Hong Kong SAR: 3-10 business days;
Other countries: up to 10 business days.
For more information and for checking detailed rates please visit this page.
While we welcome your return, we unfortunately do not cover the cost for return shipping. To receive a refund, the goods must be returned within 15 days of delivery in the exact condition in which they were shipped along with your return form.
Please note that a refund is not guaranteed if the goods are found to be damaged, show signs of wear, or without original tags and packaging.
Please note you will not be refunded for importation fees (if applicable).
Receiving a RefundUpon receipt, returns are processed and refunded within 10-14 business days and confirmation will be communicated via email from a member of our Customer Support team. Your financial institution may take up to 10 business days to post the refund to your account.
ExchangesExchanges can only be accepted for the same item(s) in a different size, subject to availability and will only be made once we have received the returned item(s). We cannot reserve any items for an exchange.
Sale ItemsItems indicated as "Sale" at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on BOYSGIRLSONLINE.com.